TSP • @myTSPnet
Since technology is evolving almost daily, there are often new and improved advancements available on the market. While companies may be interested in adopting new technologies, implementing these tools effectively can be a challenge. Aside from ensuring the materials are correctly installed, the management team should check that everyone understands how to use the tools properly.
Among the many potential obstacles presented through such a process, companies are at a greater advantage when everyone’s on board and in the know with the newest gadgets in which the company has invested. Management teams are often stuck on how to shed a positive light on change when some feel it’s more of a battle to learn a new way of working or new process. When you emphasize technological advancements can save time and drive innovation, employees will recognize its importance.
While knowing the advantages of improving workflow with new tools, how do companies thrive and grow with new workplace technology? Here are five initiatives to help employees adapt to the change.
PROVIDE STEP-BY-STEP TRAINING AND MENTORING
Introducing something new always takes time, so take baby steps. While adapting to change comes easier for some, others may not be as comfortable, especially with digital transformation. Employees who may be confused or unaware of how to utilize different functions will need extra assistance until they understand and feel comfortable with the changes. Patience with less tech-savvy employees is an important step in any transition. Lock in the basics before moving into the more detailed and complicated features to ensure your team can continue moving forward.
ENCOURAGE AND/OR INCENTIVIZE THE USE OF THE NEW TECHNOLOGY
Sometimes, the best way to encourage a team is to implement some kind of incentive to reward the employees who positively act on change. Whether this means an increase in compensation, extra days off or even small prizes, this initiative will allow employees to feel motivated with a desire to invest in their own skill set. When you tie training to specific results and rewards, there’s a greater chance for your team to produce success at any level.
Presenting a new tool and expecting people to use it on their own can be difficult. It’s important for management to be on board and integrate the entire team with the learning process. Interacting with your team to incorporate kickoffs and informal training sessions will produce valuable feedback. Host a lunch and learn session or invite everyone in the conference room at the end of the day for an informal overview. Regardless of your preferred training method, this combination of education and socialization will increase engagement and hopefully encourage employees to like what they are learning.
SHOW EMPLOYEES THE VALUE FOR THEMSELVES AND THE COMPANY AS A WHOLE
Oftentimes, people can be resistant to change when they do not understand the why. Organizational changes can affect some people’s work, so management teams need to communicate the value of the changes they have brought to the company. Outline the advantages and benefits of the new system or tools to your organization from the start that really shows the big picture. Why the shift is important and how it will serve the team positively is a good foundation to build upon.
CELEBRATE SUCCESS AND MAKE ROOM FOR FAILURE
It’s important to recognize that success is the goal but failure is inevitable and we all learn from it — no matter the circumstance. It’s just as important to recognize and praise employees who are contributing to the transition as it is to be honest about where the team is falling short. Learning something new can be a challenge when you are familiar with a different mechanism, so give some room for grace when success isn’t the initial outcome. Managing failure and promoting positive reinforcement will show your team that it is okay to struggle. The power of positivity through challenges can help your team have a smoother transition towards a culture of change.
Newness is exciting, but also stress inducing. Everyone’s approach to change looks different so above all, it’s vital to foster an environment of open communication. Allow your team to voice their opinions and struggles, while also giving feedback as to what is and isn’t working out. This open line of communication is one of the most important assets for any team to take a step toward success.