TSP • @myTSPnet
The IT infrastructure of any business is integral to its success. It acts as the technological skeleton that holds an organization together; without strong IT, a business will be fragmented and stunted in its everyday operations. Managed IT services are an important aspect of successfully keeping IT issues in check and workflows running smoothly.
EXPLAINING MANAGED IT SERVICES
These services involve the outsourcing of IT support by one company to another that specializes in it. By hiring a dedicated service to help handle those issues, a business can have breathing room to focus on what they do best and rely on experienced IT professionals to handle any issues that may arise along the way.
Because IT software and hardware come with constant updates and changes, most businesses that try to handle their IT in-house will find themselves overwhelmed and overworked, trying to find solutions for things they haven't been trained to troubleshoot. This can be frustrating to teams and leaders, and it can lead to a loss of productivity. IT management solutions are designed to bypass the need for businesses to spend precious resources on this kind of troubleshooting and setup.
WHAT'S AN MSP?
A managed services provider is a business that handles such managed IT services. These companies often offer different levels of IT support, but they also typically have simple cost structures such as one monthly payment that covers all of their services.
MSPs are just one kind of business-to-business services provider. Other B2B companies may cover such things as staffing, consulting, human resources, or health insurance coverage. However, because of the day-to-day impact that information technology has on a business, MSPs are particularly important for the success of especially medium and larger-sized businesses.
MSPs are also dedicated to understanding and implementing the changes and developments that arise in the IT world, meaning they'll more easily be able to troubleshoot unique issues and can also offer you valuable insight and advice with regard to your hardware purchases and actual IT infrastructure.
WHAT KINDS OF SERVICES DO MSPs OFFER?
The managed IT services that MSPs offer include a wide variety of IT-related solutions. One of the most important of these is network administration. Without solid and well-organized networks to work on, team members may have more trouble than is necessary getting files to each other and accessing internet resources to get their work done. Having networks in place also improves the security of a business's data.
Cyber security is another service offered by MSPs. Protecting against hackers and monitoring the safety of classified information is a key aspect of what any good MSP does. Businesses have to be able to trust their MSPs to take their data protection needs seriously.
Data backups and general IT support are also priceless services that MSPs bring to the table. Without backups, important information and countless work hours can easily be lost simply because of unexpected device failure or unfortunate human negligence. On the support side, teams can spend literally hours trying to figure out the smallest of IT hassles (such as connecting to a rogue printer or finding a recently deleted file on the server), whereas an MSP can quickly and easily solve the problem and get everyone back to work efficiently.
BENEFITS OF MANAGED IT SERVICES
There are many benefits of using an MSP or IT management service to handle your information technology needs.
When you hire managed IT services, you get what you pay for. It's a simple fact that non-IT professionals will have a significantly smaller array of IT-troubleshooting tools at their disposal. Software and hardware are always developing and changing, and the intricacies of the IT infrastructure will quickly go over the heads of even the sharpest individuals on your team if they are not specifically trained in that area. Instead of waiting until you've spent several hours trying to figure something out to no avail, it's much better to be able to simply submit a support ticket to get it figured out.
MORE FLEXIBILITY FOR YOUR TEAM
Another great benefit afforded by IT services is the flexibility you can offer your team for remote work. Setting up remote work the right way often involves having the right hardware and software in place for both accountability and quality-control purposes. An IT management company can ensure that your team's remote work impact can be both tangibly measured and protected from cyber threats. It also means that your team will have access to the IT support they need from wherever they are, whether they're working from home or traveling for work.
Managed IT services allow businesses to plan their IT costs predictably. Without this kind of consistency, sudden IT costs (whether hardware or software-related) can stack up quickly and surprise businesses, which can be especially detrimental to smaller or medium-sized operations. By taking that kind of financial shock out of the picture, leaders can have peace of mind that broken machines won't put them out of business.
Compliance is another aspect of the IT world that can be hard to manage. Especially for companies that rely on online commercial transactions, complying with the law and regulations is essential. By hiring an IT services company to manage your networks and systems for you, you can help to protect your business from regulatory issues and potential fines because of issues with your e-commerce marketplaces or other aspects of your client-facing websites and apps.
DON'T SETTLE WHEN IT COMES TO YOUR MANAGED IT SERVICES
Managed IT services can bring great relief to your organization, freeing up your team to focus and allowing for a steady workflow to continue even when problems arise. If your business is looking to increase productivity and start saving money on IT needs, contact TSP to find out how our IT management can support your business and help ensure that it functions at the highest possible level. Our wide variety of services allows us to flexibly meet you where you are to find the right IT solutions for you.