Tech Insights
Comparing Help Desk vs. Desktop Support
Enterprises across industries are deriving vast and growing revenue from online traffic, with...
IT Cost Optimization: Definition and Key Strategies
IT costs are a significant concern for organizations of all sizes. The ever-increasing expenses...
5 IT Procurement Best Practices
One of the most important decisions companies make is where, how, and from whom to source their IT...
API Management: What CIOs Should Know
When you enter a restaurant, you’re greeted with a waiter who handles your entire dining...
What is CMMI? A Model for Optimizing Development Processes
The Capability Maturity Model Integration (CMMI) is a process and behavioral model for software,...
How AI Is Enhancing the Customer Service Experience
“Can machines think and perform activities that require human intelligence?” It’s the idea that...
5 Key Tech Tools for Startups
Technology can be tricky for any business, particularly those just getting off the ground and...
5 Reasons to Invest in Enterprise Architecture Tools
Over the past decade, rapid advancements in technology have revolutionized the way business is...
How AI-Driven Robotic Process Automation Can Help Achieve an ROI Quicker
When we think of robots, many of us picture characters like R2-D2, C-3PO, Optimus Prime, WALL-E...
4 Things to Remember When Implementing AI in Business
Artificial Intelligence (AI) is a branch of computer software that engages in combining human and...
How to Prevent Remote Workers from Causing a Data Breach
As we approach one year since many were forced to shift to fully remote workforces, a lot of...